66bk Privacy Policy — How We Protect Your Data

1 Introduction

66bk operates the online betting and casino platform accessible at 66bk.io (the "Platform"). We are committed to protecting the privacy of every individual who accesses or uses our Services. This Privacy Policy sets out in clear, accessible terms how 66bk collects, processes, stores, shares, and protects personal data belonging to our registered players and website visitors, including users located across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and beyond.

This Privacy Policy applies to all personal data processed in connection with your use of 66bk, including data collected through the Platform website, mobile-browser sessions, customer support communications, payment processing, and marketing channels. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

By registering an account on 66bk or continuing to use the Platform, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform.

2 Data We Collect

66bk collects two broad categories of personal data: information you provide directly, and information generated automatically through your use of the Platform. The specific data points collected include:

Information You Provide Directly:

• Registration Data: Full name, date of birth, gender, email address, mobile phone number, and residential address (including city and district in Bangladesh) provided at the time of account registration.
• Identity Verification (KYC) Data: Copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence; proof of address documents; and, where required, photographs or video verification.
• Payment Data: Mobile financial service account numbers (bKash, Nagad, Rocket, Upay), bank account details, and card numbers (Visa, Mastercard) used to process deposits and withdrawals. Full card numbers and PINs are never stored by 66bk — these are handled exclusively by our PCI-compliant payment processing partners.
• Customer Support Communications: Any information you share with our support team via email, live chat, or other support channels, including account queries, dispute details, and responsible gaming requests.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, session time preferences, and cooling-off applications submitted through the Platform or via support.

Information Collected Automatically:

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
• Usage Data: Pages visited, time spent on each page, games accessed, bet history, search queries within the Platform, and clickstream data recorded during your session.
• Transaction Data: Records of all deposits, withdrawals, wagers, winnings, bonus redemptions, and account balance changes associated with your 66bk account.
• Cookies and Tracking Data: Identifiers stored in cookies, local storage, or session storage that allow us to recognise returning visitors and maintain session continuity. See Section 9 for full details.
• Location Data: General geographic location inferred from your IP address. 66bk does not collect precise GPS-level location data.

3 How We Collect Data

66bk collects personal data through the following channels:

• Account Registration: When you create a 66bk account, you provide your core registration data directly through the registration form on the Platform.
• Account Usage: Every interaction with the Platform — placing a bet, playing a casino game, making a deposit or withdrawal, adjusting account settings — generates usage and transaction data that is automatically recorded in our systems.
• KYC Submission: When you submit identity documents to complete the verification process required before withdrawals are authorised, that data is collected and stored securely.
• Payment Processing: When you initiate a deposit or withdrawal, payment data is transmitted through our payment processing partners. 66bk receives transaction confirmations and reference identifiers; full sensitive payment credentials are processed exclusively by the relevant payment provider.
• Customer Support: When you contact 66bk support via email at [email protected], the content of your communication and any attachments you provide are retained as part of your support history.
• Cookies and Tracking Technologies: Automatic data collection occurs throughout your browsing session via cookies, pixel tags, and similar technologies as described in Section 9.
• Third-Party Game Providers: Game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi may generate session and outcome data in connection with your gameplay. This data is shared with 66bk for account management, fairness auditing, and dispute resolution purposes.

4 How We Use Your Data

66bk processes the personal data we collect for clearly defined purposes. We do not use your data for any purpose that is incompatible with those listed below:

66bk will never sell your personal data to third parties for their own marketing purposes. Any sharing of personal data is strictly limited to the categories described in Section 6 of this Policy.

5 Legal Basis for Processing

66bk processes personal data on one or more of the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing that is required to fulfil 66bk's obligations under the Terms & Conditions you agreed to upon registration — including account management, bet settlement, payment processing, and KYC verification.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, identity verification requirements, and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing carried out for 66bk's legitimate business interests where those interests are not overridden by your data protection rights — including fraud detection, platform security, responsible gaming monitoring, and service analytics.
• Consent: Where you have given explicit consent for a specific purpose — most notably, receiving promotional communications from 66bk by email or SMS. You may withdraw consent at any time by contacting [email protected].

6 Data Sharing & Disclosure

66bk treats your personal data with strict confidentiality. We share data only with the categories of recipients described below, and only to the extent necessary for the stated purpose:

• Payment Processing Partners: Mobile financial service providers (bKash, Nagad, Rocket, Upay) and card payment processors (Visa, Mastercard acquiring banks) receive the transaction data necessary to process your deposits and withdrawals. These partners operate under their own privacy policies and are bound by contractual data protection obligations.
• Game Technology Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive session identifiers and gameplay data to deliver game content and to facilitate fairness auditing and technical support.
• Identity Verification Services: Where 66bk uses a third-party KYC verification service to validate identity documents, the relevant KYC data is transmitted to that service provider under strict data processing agreements.
• Fraud Prevention and AML Services: Specialist fraud detection and anti-money laundering screening services may receive transaction patterns and account identifiers to enable risk assessment and compliance screening.
• Legal and Regulatory Authorities: 66bk will disclose personal data to law enforcement agencies, courts, regulatory bodies, or government authorities where required by applicable law, court order, or regulatory directive. We will notify affected users of such disclosures where legally permitted to do so.
• IT Infrastructure and Hosting Providers: Cloud infrastructure and server hosting providers that store and process Platform data on 66bk's behalf. These providers are contractually prohibited from accessing or using personal data for any purpose beyond service delivery.
• Professional Advisers: Legal counsel, auditors, and accountants who require access to personal data in connection with the legitimate business and compliance activities of 66bk, subject to professional confidentiality obligations.

66bk does not share personal data with advertising networks, data brokers, or any third party for the purpose of targeting you with advertisements on third-party websites or services.

7 International Data Transfers

Some of 66bk's technology partners, game providers, and infrastructure providers operate servers or processing facilities outside Bangladesh. Where personal data is transferred internationally — for example, to game studio servers operated by Pragmatic Play, Evolution Gaming, or other licensed providers — 66bk takes steps to ensure that appropriate safeguards are in place to protect your data in transit and at rest.

These safeguards may include contractual data protection clauses between 66bk and the receiving organisation, ensuring that the recipient processes the data only for the permitted purpose and to an equivalent standard of protection as that applied by 66bk itself.

If you have questions about the specific safeguards applied to any international transfer of your data, please contact [email protected].

8 Data Retention

66bk retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where anonymised data is retained for analytical purposes, it is no longer considered personal data and falls outside the scope of this Privacy Policy.

9 Cookies & Tracking Technologies

66bk uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and gather analytics data to improve the user experience. A cookie is a small text file stored on your device by your browser when you visit the Platform.

The categories of cookies used by 66bk are as follows:

• Strictly Necessary Cookies: These cookies are essential to the operation of the Platform. They enable you to log in, maintain your session, navigate between pages without losing your session state, and process transactions securely. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: These cookies remember your preferences — such as language settings, display preferences, and responsible gaming tool settings — so that you do not need to re-enter them on each visit.
• Analytics Cookies: These cookies collect information about how visitors use the Platform — which pages are visited most, which games are most popular, and how users navigate through the site. This data is used in aggregated, anonymised form to improve the Platform and user experience. No individual player is identified through analytics data.
• Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain continuity within a single browsing session.
• Persistent Cookies: These cookies remain on your device after your session ends, up to the duration described in the cookie itself. They are used to recognise returning visitors and maintain preference settings between visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when new cookies are set. Please note that disabling certain cookies may affect the functionality of the 66bk Platform, particularly session management and login persistence.

10 Data Security

66bk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser and the 66bk Platform is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser address bar confirms an active encrypted connection.
• Secure Data Storage: Personal data is stored on secured servers with access controls, firewalls, and intrusion detection systems in place. Access to production data stores is restricted to authorised personnel only, on a strict need-to-know basis.
• Password Security: Account passwords are stored in hashed, salted form. 66bk staff cannot view your plaintext password. You are responsible for choosing a strong, unique password and keeping it confidential.
• Payment Security: 66bk does not store full card numbers or mobile banking PINs. Payment credentials are handled exclusively by PCI-DSS compliant payment processors. 66bk receives only transaction reference numbers and status confirmations.
• Access Controls: Internal access to personal data is role-based and audited. All staff members handling personal data receive data protection training and are bound by confidentiality obligations.
• Security Monitoring: 66bk operates continuous security monitoring to detect and respond to anomalous activity, potential breaches, or suspicious access patterns.

Despite these measures, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 66bk will notify affected users promptly and take all reasonable steps to mitigate the impact.

11 Your Privacy Rights

As a user of the 66bk Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]. 66bk will respond within a reasonable timeframe and in any event within 30 days of receiving a valid request.

• Right of Access: You have the right to request a copy of the personal data that 66bk holds about you, along with information about how it is processed and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any personal data that is inaccurate or incomplete. For routine profile data updates (email address, phone number, etc.), you may also make corrections directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. This right is subject to legal retention obligations — for example, transaction records required for AML compliance cannot be deleted on request.
• Right to Restrict Processing: You may request that 66bk restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. 66bk will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

12 Children's Privacy

The 66bk Platform is strictly intended for adults aged 21 years and older. 66bk does not knowingly collect, process, or retain personal data from any person under the age of 21. If we become aware that a user under the age of 21 has registered an account or submitted personal data, we will take immediate steps to close the account, delete the associated personal data, and, where applicable, reverse any transactions processed on that account.

If you believe that a minor has accessed the 66bk Platform or submitted personal data, please contact us immediately at [email protected] so that appropriate action can be taken without delay. 66bk enforces age verification as part of its KYC process to prevent underage access to gambling services.

13 Third-Party Links & Services

The 66bk Platform integrates content and services from licensed third-party game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. While 66bk takes reasonable care in selecting reputable technology partners, the privacy practices of these third parties are governed by their own privacy policies and are outside 66bk's direct control.

66bk is not responsible for the content, privacy policies, or data practices of any third-party provider integrated into the Platform. We encourage you to review the privacy documentation published by any game studio or payment provider whose services you use in connection with your 66bk account.

The 66bk Platform does not link to external third-party websites for commercial or advertising purposes. Any links to internal pages — such as the Responsible Gaming page, FAQ, or Terms & Conditions — remain within the 66bk domain.

14 Changes to This Privacy Policy

66bk reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, business operations, or data processing practices. When material changes are made to this Policy, 66bk will update the "Last Updated" date at the top of this page and, where practical, notify active users via the email address registered on their account.

Continued use of the 66bk Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. It is your responsibility to check this page periodically to stay informed of any changes. If you disagree with a material change to this Policy, you should stop using the Platform and contact [email protected] to request account closure and data deletion where applicable.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 66bk processes your personal data, please contact our support team using the details below. All communications should be written in English.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Rights Request — [Your Account Username]"
• Subject Line for Data Breach Reports: "Data Security Concern — [Your Account Username]"
• Operating Hours: Customer support operates during Bangladesh Standard Time (BST, UTC+6) hours.
• Response Time: Privacy-related requests are acknowledged within 48 hours and substantively addressed within 30 days of receipt.

66bk is committed to resolving all privacy-related enquiries promptly and transparently. We take our data protection obligations seriously and welcome feedback from users on any aspect of our privacy practices.